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SAIA MOTOR FREIGHT

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SAIA MOTOR FREIGHT line was started in 1924 in order to serve customers in hauling their goods. Thus the trucking company was established. Over the next few decades, Saia became one of the premier regional less-than-truckload(LTL) carriers in the United States with approximately 7.500 employees, with revenue exceeding $900 million annually, and serving the Midwest, South, Southwest, Pacific Northwest, and Western regions of the United States. The company has coverage over 34 states with a network of 147 terminals and produced products include regional and interregional LTL service, Customer Service Indicators, the industry-leading Guarantee, the Guaranteed Select set of products, assembly and distribution, truckload services and more than 10,000 pieces of equipment. Please try to contact SAIA MOTOR FREIGHT Customer Service directly prior to posting any complaints on this site.

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SAIA MOTOR FREIGHT Complaints & Reviews

SAIA MOTOR FREIGHT Reviews

Ttop87gn
SAIA MOTOR FREIGHT - Complete aggervation!
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

Still waiting 2 weeks later for delivery. They tell me they are bringing it then I sit here all day wasting my time waiting. They don't show up and they don't call, they are appare...

#302721
Mar 06, 2012
271

InfantryO6
SAIA MOTOR FREIGHT - SAIA TOTALLY INCOMPETENT
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

No show on pick up day. Promised 3 day delivery when everyone knows it takes four. We caught error and tried to follow up. Their solution? "we sent an email...." Okay, great: ...

#301622
Mar 02, 2012
281

GOD HELP...
SAIA MOTOR FREIGHT - THE TRUTH ABOUT SAIA & HOW THEY SCREW THEIR CUSTOMERS
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

CUSTOMERS THIS IS THE REAL TRUTH ABOUT SAIA MOTOR I HOPE THIS ANSWER SOME QUESTION FOLLOW MY BLOG ON THIS SITE WILL HAVE MORE INFORMATION FOR YOU. CURRENT & FORMER ASSOCIATES PLEAS...

#293696
Feb 01, 2012
655

Anonymous
SAIA MOTOR FREIGHT - What A JOKE !!!!!
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

This freight company is a complete joke. I work for a very large supply co. and we use Saia (for now) and I cant tell you how sloppy and poor the treatment of the material they han...

#276373
Nov 21, 2011
728

Anonymous
SAIA MOTOR FREIGHT - SAIA Inside Delivery was very good
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

SAIA notified me of delivery, yesterday for today between noon and 5pm. Today, a lady called and told me that their driver did not think he could get my 1500 pound lathe off the tr...

#275845
Nov 18, 2011
759

Anonymous
SAIA MOTOR FREIGHT - SAIA worst shipping co. ever!
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

Worse Shipping Co. ever! Three times they were given a window of 9am - 5pm and failed to deliver. I called and was given a run around, they would be there in an hour, no show> i...

#273837
Nov 09, 2011
729

Ostadkou...
SAIA MOTOR FREIGHT Unprofessional
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

I was waiting for my shipping to arrive today. I had an appointment between 12:00 pm and 5 pm. Called them at 11:30 they told me estimated time by 2:30 pm. 3 calls later it is now ...

#273476
Nov 07, 2011
667

Kathywit...
SAIA MOTOR FREIGHT - Terrible Service
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

This company has the WORST customer service that I have every dealt with. I purchased a large cat tree that was being shipped through SAIA. SAIA called me to set a delivery date b...

#272778
Nov 04, 2011
563

Diavolos
SAIA MOTOR FREIGHT - Would not reccomend
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

I am writing this letter to complain about my recent delivery. I was contacted by a Saia rep to set up my delivery on 10-13-11, and it was scheduled for 10-18-11. When the delivery...

#269526
Oct 21, 2011
482

Saiasuck...
SAIA MOTOR FREIGHT - I HATE SAIA!!!
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

They are seriously the worst company ever. They give you a delivery time and never show up, and never tell you that it's been rescheduled!! Customer service tries to help, but the...

#267201
Oct 10, 2011
626

Anonymous
SAIA MOTOR FREIGHT - Saia worthless trucking company
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

SAIA trucking has been a worthless trucking company to my needs, they have had sorry customer service and delivery has been an absolute nightmare, or non existent. And yes! I'm ver...

#260157
Sep 06, 2011
638

Multicop...
SAIA MOTOR FREIGHT Line Damaged the shipment & left a $2300.00 in losses!
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

Three (03) Color Copiers totally damaged by SAIA Motor Freight.This incident is very clear that the units were shipped well secured with metal strap bands and well packaged w...

#256230
Aug 18, 2011
2502

Spydergr...
SAIA MOTOR FREIGHT - Afters weeks of waiting they have no idea where it is!
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

I have now been, what looks like one of many, that has been screwed over by this terrible Saia company. What a joke they are! I ordered a playset as a surprise for my daugh...

#239975
May 27, 2011
838

Jkarlp1
SAIA MOTOR FREIGHT - Poor customer service
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

We ordered a shower system through Homeclick.com, the manufacturer American Bath Factory builds to order and direct ships. They used SAIA motor freight to deliver. The first schedu...

#235054
Apr 29, 2011
828

Me77
SAIA MOTOR FREIGHT - Saia (delivery company)
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

They lied about delivery even they never been on the place. Administrative team was covering the drivers even they new they laid. I paid money for delivery and in end of the way I ...

#234233
Apr 25, 2011
779

Anonymous
SAIA MOTOR FREIGHT - Where is my mower?
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

I ordered a mower to be delivered by Saia. I was scheduled five different times, and each time Saia was a no show. At one point they did not even know where my mower was. Not only ...

#233715
Apr 22, 2011
690

LMJ
SAIA MOTOR FREIGHT - Worst experience I have ever had!!!!
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

work in customer service and therefore I know how important it is, crucial, as you are the gateway to the company you work for. I am horrified at the experiences I...

#225803
Mar 09, 2011
861

UNFAIR
Unfair Treatment at SAIA MOTOR FREIGHT by Supervisor's
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

I have had several unfair treatment encounters by 2nd & 3rd Shift Supervisor's. If you reprimand one employee for something & not reprimand the other employee, this is consider...

#213409
Dec 27, 2010
1944

Drogers2...
SAIA MOTOR FREIGHT - Reschedules deliveries w/o notification, causing you to stay at home for no reason
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

I would not recommend using this company. They have have rescheduled my delivery three times and have not contacted me once to notify me of it. This normally, wouldn't be a big d...

#212593
Dec 21, 2010
518

Looney
SAIA MOTOR FREIGHT
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

Saia Motor Frieght sucks...they give u the run-around! aint nothing u can do but wait! it kinda seems like they wanna keep ur stuff!i have made 4 appiontments & still have nothing!...

#211553
Dec 14, 2010
734

Jumper231
SAIA MOTOR FREIGHT
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

Man these mutherfuckers r horrible, on there website they site that there ontime delivery percent rate is 97% you set a date time all happy and *** and u sit and wait then you cal...

#211003
Dec 10, 2010
699

Mrwelter
SAIA MOTOR FREIGHT - Poor Customer Svc.
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

Set delivery date and time.I wait at home all day. They don't come or call.I call back.They say that I am correct.They say the freight is not even...

#209499
Dec 01, 2010
727

Anonymous
SAIA MOTOR FREIGHT unreliable and cost me a whole day of work!
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

UNRELIABLE!!! Eta went from 9am to 2pm to 3pm to 4:45pm to 6:45pm???? How in the world do you give an ETA that started from 9am to 6pm? They even contacted the truck driver and ...

#207666
Nov 17, 2010
589

Zooman
SAIA MOTOR FREIGHT - Saia is the best
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

Saia motor freight is a great company. I really enjoy doing business with them, and they seem to enjoy doing business with me. I ship multiple shipments everyday, and over 99% of...

#197188
Sep 05, 2010
640

Lend
SAIA MOTOR FREIGHT - NO CALLS FOR DELIVERY & RESCHEDULED WITHOUT NOTICE!
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

SAIA delivery company never called to setup delivery date or time with me and I had to call THEM to find out the details of my shipment. Turns out, the day I called to inquire was ...

#195893
Aug 26, 2010
959

Michael ...
SAIA MOTOR FREIGHT - Saia Delivery sets it own satisfaction rating
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

What a joke SAIA, I took two days off of work waiting for a delivery. Monday a SAIA represenative called and told me I had contacted them and requested a bobtail truck to deliver ...

#192340
Aug 03, 2010
1293

19151915
SAIA MOTOR FREIGHT - SAIA IS DECEPTION BASED COMPANY!!!!
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

SAIA shipped an engine from NC to CA submitted by the seller. we got the engine tipped over caused by overstocking in their trucks, the seller has no falt as we saw professionally...

#192205
Aug 03, 2010
748

Risacaj
SAIA MOTOR FREIGHT
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

I am very upset. First I was never notified that the freight had arrived in Bakersfield. I called to find out when it could be delivered. I was told i would get my freight delive...

#177598
Apr 07, 2010
1006

Smuse
SAIA MOTOR FREIGHT - Car damaged by worker two months ago,im still no reimbursed
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

My car was hit november 13,2009 by one of your truck drivers. your company sent someone out to take pictures of my car. i was told i would be cut a check for $1700.00 the second we...

#167037
Jan 08, 2010
1042

Poptart
SAIA MOTOR FREIGHT - Bad management leads to lousy customer service
5.0 11465 Johns Creek Parkway Suite 400 Johns CreekGA30097 1-800-765-7242 http://www.saia.com/v2/contactus.aspx

SAIA was a great company about 10 years ago. That's why I chose to work here. A few short years ago, things began to change.The "Big Dogs" decided to overlook the q...

#165390
Dec 23, 2009
1567
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Related Information

Shipping
Shipping is transporting of goods by different means: by sea, by rail or by air. Shipping is also sending of a package somewhere via the mail service or a private company. Most of the goods are transported by sea. The shipping industry is in charge of carrying from one place to other goods of more than 90% of the whole trade in the world. There are a lot of advantages of transporting goods by a means of a ship. It is more safe that any other vehicle or aircraft. Besides, ships are the most eco-friendly transport ever. Many companies that specialize in logistics are connected one with another. That is why the basic physical and organizational shipping structures and facilities (for example buildings, roads, and power supplies) needed. Besides, transporting goods or any other cargo is a very lucrative business. Shipping is like the circulatory system of the international trade.

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