Home  »  Company Reviews  »  SAIA MOTOR FREIGHT

SAIA MOTOR FREIGHT

Rating:
35 complaints

SAIA MOTOR FREIGHT Icon

SAIA MOTOR FREIGHT social reviews and reports. Join community by posting your own comments or complaints.

SAIA MOTOR FREIGHT line was started in 1924 in order to serve customers in hauling their goods. Thus the trucking company was established. Over the next few decades, Saia became one of the premier regional less-than-truckload(LTL) carriers in the United States with approximately 7.500 employees, with revenue exceeding $900 million annually, and serving the Midwest, South, Southwest, Pacific Northwest, and Western regions of the United States. The company has coverage over 34 states with a network of 147 terminals and produced products include regional and interregional LTL service, Customer Service Indicators, the industry-leading Guarantee, the Guaranteed Select set of products, assembly and distribution, truckload services and more than 10,000 pieces of equipment. Please try to contact SAIA MOTOR FREIGHT Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

SAIA MOTOR FREIGHT Complaints & Reviews

SAIA MOTOR FREIGHT Reviews

Anonymous
SAIA MOTOR FREIGHT - What A JOKE !!!!!

This freight company is a complete joke. I work for a very large supply co. and we use Saia (for now) and I cant tell you how sloppy and poor the treatment of the material they han...

#276373
Nov 21, 2011
293

Anonymous
SAIA MOTOR FREIGHT - SAIA Inside Delivery was very good

SAIA notified me of delivery, yesterday for today between noon and 5pm. Today, a lady called and told me that their driver did not think he could get my 1500 pound lathe off the tr...

#275845
Nov 18, 2011
301

Anonymous
SAIA MOTOR FREIGHT - SAIA worst shipping co. ever!

Worse Shipping Co. ever! Three times they were given a window of 9am - 5pm and failed to deliver. I called and was given a run around, they would be there in an hour, no show> i...

#273837
Nov 09, 2011
312

Ostadkou...
SAIA MOTOR FREIGHT Unprofessional

I was waiting for my shipping to arrive today. I had an appointment between 12:00 pm and 5 pm. Called them at 11:30 they told me estimated time by 2:30 pm. 3 calls later it is now ...

#273476
Nov 07, 2011
260

Kathywit...
SAIA MOTOR FREIGHT - Terrible Service

This company has the WORST customer service that I have every dealt with. I purchased a large cat tree that was being shipped through SAIA. SAIA called me to set a delivery date b...

#272778
Nov 04, 2011
262

Diavolos
SAIA MOTOR FREIGHT - Would not reccomend

I am writing this letter to complain about my recent delivery. I was contacted by a Saia rep to set up my delivery on 10-13-11, and it was scheduled for 10-18-11. When the delivery...

#269526
Oct 21, 2011
283

Saiasuck...
SAIA MOTOR FREIGHT - I HATE SAIA!!!

They are seriously the worst company ever. They give you a delivery time and never show up, and never tell you that it's been rescheduled!! Customer service tries to help, but the...

#267201
Oct 10, 2011
369

Anonymous
SAIA MOTOR FREIGHT - Saia worthless trucking company

SAIA trucking has been a worthless trucking company to my needs, they have had sorry customer service and delivery has been an absolute nightmare, or non existent. And yes! I'm ver...

#260157
Sep 06, 2011
395

Multicop...
SAIA MOTOR FREIGHT Line Damaged the shipment & left a $2300.00 in losses!

Three (03) Color Copiers totally damaged by SAIA Motor Freight.This incident is very clear that the units were shipped well secured with metal strap bands and well packaged w...

#256230
Aug 18, 2011
1652

Spydergr...
SAIA MOTOR FREIGHT - Afters weeks of waiting they have no idea where it is!

I have now been, what looks like one of many, that has been screwed over by this terrible Saia company. What a joke they are! I ordered a playset as a surprise for my daugh...

#239975
May 27, 2011
443

Jkarlp1
SAIA MOTOR FREIGHT - Poor customer service

We ordered a shower system through Homeclick.com, the manufacturer American Bath Factory builds to order and direct ships. They used SAIA motor freight to deliver. The first schedu...

#235054
Apr 29, 2011
619

Me77
SAIA MOTOR FREIGHT - Saia (delivery company)

They lied about delivery even they never been on the place. Administrative team was covering the drivers even they new they laid. I paid money for delivery and in end of the way I ...

#234233
Apr 25, 2011
567

Anonymous
SAIA MOTOR FREIGHT - Where is my mower?

I ordered a mower to be delivered by Saia. I was scheduled five different times, and each time Saia was a no show. At one point they did not even know where my mower was. Not only ...

#233715
Apr 22, 2011
510

LMJ
SAIA MOTOR FREIGHT - Worst experience I have ever had!!!!

work in customer service and therefore I know how important it is, crucial, as you are the gateway to the company you work for. I am horrified at the experiences I...

#225803
Mar 09, 2011
689

UNFAIR
Unfair Treatment at SAIA MOTOR FREIGHT by Supervisor's

I have had several unfair treatment encounters by 2nd & 3rd Shift Supervisor's. If you reprimand one employee for something & not reprimand the other employee, this is consider...

#213409
Dec 27, 2010
1225

Drogers2...
SAIA MOTOR FREIGHT - Reschedules deliveries w/o notification, causing you to stay at home for no reason

I would not recommend using this company. They have have rescheduled my delivery three times and have not contacted me once to notify me of it. This normally, wouldn't be a big d...

#212593
Dec 21, 2010
409

Looney
SAIA MOTOR FREIGHT

Saia Motor Frieght sucks...they give u the run-around! aint nothing u can do but wait! it kinda seems like they wanna keep ur stuff!i have made 4 appiontments & still have nothing!...

#211553
Dec 14, 2010
541

Jumper231
SAIA MOTOR FREIGHT

Man these mutherfuckers r horrible, on there website they site that there ontime delivery percent rate is 97% you set a date time all happy and *** and u sit and wait then you cal...

#211003
Dec 10, 2010
580

Mrwelter
SAIA MOTOR FREIGHT - Poor Customer Svc.

Set delivery date and time.I wait at home all day. They don't come or call.I call back.They say that I am correct.They say the freight is not even...

#209499
Dec 01, 2010
608

Anonymous
SAIA MOTOR FREIGHT unreliable and cost me a whole day of work!

UNRELIABLE!!! Eta went from 9am to 2pm to 3pm to 4:45pm to 6:45pm???? How in the world do you give an ETA that started from 9am to 6pm? They even contacted the truck driver and ...

#207666
Nov 17, 2010
423

Zooman
SAIA MOTOR FREIGHT - Saia is the best

Saia motor freight is a great company. I really enjoy doing business with them, and they seem to enjoy doing business with me. I ship multiple shipments everyday, and over 99% of...

#197188
Sep 05, 2010
473

Lend
SAIA MOTOR FREIGHT - NO CALLS FOR DELIVERY & RESCHEDULED WITHOUT NOTICE!

SAIA delivery company never called to setup delivery date or time with me and I had to call THEM to find out the details of my shipment. Turns out, the day I called to inquire was ...

#195893
Aug 26, 2010
753

Michael ...
SAIA MOTOR FREIGHT - Saia Delivery sets it own satisfaction rating

What a joke SAIA, I took two days off of work waiting for a delivery. Monday a SAIA represenative called and told me I had contacted them and requested a bobtail truck to deliver ...

#192340
Aug 03, 2010
1039

19151915
SAIA MOTOR FREIGHT - SAIA IS DECEPTION BASED COMPANY!!!!

SAIA shipped an engine from NC to CA submitted by the seller. we got the engine tipped over caused by overstocking in their trucks, the seller has no falt as we saw professionally...

#192205
Aug 03, 2010
633

Risacaj
SAIA MOTOR FREIGHT

I am very upset. First I was never notified that the freight had arrived in Bakersfield. I called to find out when it could be delivered. I was told i would get my freight delive...

#177598
Apr 07, 2010
873

Smuse
SAIA MOTOR FREIGHT - Car damaged by worker two months ago,im still no reimbursed

My car was hit november 13,2009 by one of your truck drivers. your company sent someone out to take pictures of my car. i was told i would be cut a check for $1700.00 the second we...

#167037
Jan 08, 2010
888

Poptart
SAIA MOTOR FREIGHT - Bad management leads to lousy customer service

SAIA was a great company about 10 years ago. That's why I chose to work here. A few short years ago, things began to change.The "Big Dogs" decided to overlook the q...

#165390
Dec 23, 2009
1279

Richard b
SAIA MOTOR FREIGHT - Fire great employees

Saia sucks because they fire all the hard workers and the slow workers that dont care damage all the freight. They are always getting people down that do the best work. They scare ...

#164461
Dec 14, 2009
1133

Anonymous
SAIA MOTOR FREIGHT - Damaged POD of family furniture Saia would not take responsibility.

My-Way mobile storage contracted Saia to transport a POD of my antique furniture and the POD was severely damaged during transit. Saia Motor Freight would not acknowledge damage do...

#162858
Nov 25, 2009
793

Jiffy72
SAIA MOTOR FREIGHT - SAIA SUCKS

I have worked for SAIA 6 years now, they bought the company I was working at. becuase of the economy im stuck here in SAIA ***! Part of SAIA's mission statement is to give best in...

#162578
Nov 21, 2009
1950
< Prev 1 2Next >
Reviews 1-30 of 35

Related Information

Shipping
Shipping is transporting of goods by different means: by sea, by rail or by air. Shipping is also sending of a package somewhere via the mail service or a private company. Most of the goods are transported by sea. The shipping industry is in charge of carrying from one place to other goods of more than 90% of the whole trade in the world. There are a lot of advantages of transporting goods by a means of a ship. It is more safe that any other vehicle or aircraft. Besides, ships are the most eco-friendly transport ever. Many companies that specialize in logistics are connected one with another. That is why the basic physical and organizational shipping structures and facilities (for example buildings, roads, and power supplies) needed. Besides, transporting goods or any other cargo is a very lucrative business. Shipping is like the circulatory system of the international trade.

Featured Complaints